Introduction
Karim’s (“we”, “us” or “our”) values the trust you place in us when you make a reservation, place an order or simply visit our website. This Privacy Policy explains what information we collect, how we use it and the choices you have regarding your personal information.
Information We Collect
We collect information that you provide directly to us, as well as information gathered automatically as you interact with our website and services, including:
- Contact details such as your name, phone number and email address when you make a reservation, sign up for our newsletter or contact us.
- Reservation and order details, including party size, preferred dining time, dietary preferences and special occasion requests.
- Payment information when you place an online order or pay a deposit for a private event (processed securely through our third-party payment providers).
- Technical information such as your IP address, browser type and pages visited, collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Confirm, manage and remind you of reservations and private event bookings.
- Process online orders, catering requests and payments.
- Respond to inquiries, feedback and customer service requests.
- Send offers, seasonal menu updates and event invitations, where you have opted in.
- Improve our website, menu offerings and overall guest experience.
- Comply with legal, tax and food safety obligations.
Sharing of Information
We do not sell or rent your personal information to third parties. We may share information with trusted service providers who help us operate our business — including payment processors, SMS/email confirmation services and delivery partners — solely for the purpose of fulfilling your reservation or order. These providers are required to protect your information and use it only for the services they perform on our behalf.
Cookies & Tracking
Our website uses cookies to remember your preferences, keep our reservation form working smoothly and understand how guests use our site through basic analytics. You can disable cookies in your browser settings, though some features of the site may not function as intended.
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time, and you may opt out of marketing communications by using the unsubscribe link in our emails or by contacting us directly using the details below.
Children’s Privacy
Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:
- Email: info@karimsnibra.in
- Phone: 075958 43454
- Address: J744+75V, Service Rd, NH-6, Nibra, Kona Expressway, Howrah, West Bengal 711409
