Acceptance of Terms
By accessing our website, making a reservation, placing an order or dining at Karim’s, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.
Reservations
Reservations can be made through our website, by phone or in person, and are subject to availability. We hold reserved tables for 15 minutes past the booked time, after which the table may be released to walk-in guests. For parties of 8 or more, a valid phone number is required to confirm your booking, and we recommend arriving on time to enjoy your full reserved seating window.
Cancellations & No-Shows
We kindly ask that you cancel or amend your reservation at least 2 hours in advance. Repeated no-shows may affect your ability to book online in the future. For private events and large party bookings, a separate cancellation policy and deposit terms will be communicated at the time of booking.
Private Events & Catering
Private dining and catering bookings require a signed agreement and an advance deposit to secure the date. Final guest counts and menu selections must be confirmed at least 72 hours before the event. Deposits are non-refundable within 7 days of the event date, except where required by law.
Online Orders & Payments
Prices listed on our website and menu are subject to change without prior notice and do not include applicable taxes or service charges unless stated otherwise. We accept major credit and debit cards and other payment methods as indicated at checkout. All online payments are processed through secure third-party payment gateways; Karim’s does not store your full card details.
Delivery & Takeaway
Delivery times provided at checkout are estimates and may vary due to traffic, weather or order volume. Delivery is available within our designated service area only. Please inspect your order upon arrival and contact us immediately if there is an issue with your order.
Food Allergies & Dietary Requirements
While we take great care in preparing our dishes, our kitchen handles common allergens including nuts, dairy, gluten and shellfish. Please inform your server of any allergies or dietary restrictions before ordering. Karim’s cannot guarantee that any dish is completely free of allergens due to shared kitchen equipment.
House Rules
To help every guest enjoy a comfortable dining experience, we ask that you observe the following:
- Smart casual attire is appreciated in our main dining room and private event spaces.
- Outside food and beverages are not permitted, except for occasion cakes arranged in advance.
- We reserve the right to refuse service to any guest behaving in a manner that disrupts other diners or staff.
Website Use & Intellectual Property
All content on this website, including our logo, photography, menu descriptions and text, is the property of Karim’s and may not be copied, reproduced or used for commercial purposes without our prior written consent.
Limitation of Liability
Karim’s shall not be held liable for any indirect, incidental or consequential damages arising from the use of our website, services or dining experience, to the fullest extent permitted by law.
Governing Law
These Terms & Conditions are governed by the laws of the state in which Karim’s operates, without regard to conflict-of-law principles.
Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.
Contact Us
For questions about these Terms & Conditions, please contact us:
- Email: info@karimsnibra.in
- Phone: 075958 43454
- Address: J744+75V, Service Rd, NH-6, Nibra, Kona Expressway, Howrah, West Bengal 711409
